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Browse our FAQ, read the API docs, or contact our support team directly.
FAQ
Frequently Asked Questions
General
AZcaptcha is a captcha solving API service. You submit captcha tasks via our API, and our global network of solvers returns the solution. We support reCAPTCHA, hCaptcha, Cloudflare Turnstile, FunCaptcha, and image captchas.
Yes. AZcaptcha supports both the JSON API (clientKey / createTask style) and the classic form-based API (key / in.php style). Most existing client libraries work without code changes β just update the base URL to https://azcaptcha.net.
No. You can create a free account without a credit card. New accounts receive $0.1 in free credits to test the API.
Technical
Image captchas are solved in 0.3β1 second. reCAPTCHA v2/v3 and hCaptcha typically take 8β20 seconds depending on difficulty. Cloudflare Turnstile takes 5β10 seconds.
Failed tasks (ERROR_CAPTCHA_UNSOLVABLE or timeout) are not charged. You only pay for successful solutions.
Pass a callbackUrl in the task object. AZcaptcha will POST the result to your endpoint when solved. See the Pingback section in the API docs.
Default rate limits apply per API key. If you need higher throughput, contact us to discuss Enterprise plans with dedicated worker pools.
Billing
We accept PayPal, CoinPayments, Cryptomus, Payssion, and Paddle. Add funds from the Billing section of your dashboard.
No. Account credits never expire and roll over indefinitely.
Unused credits are refundable within 30 days of purchase if less than 10% of the balance has been used. Contact support with your request.
Contact Us
Send a Support Ticket
We aim to respond within 4 hours. Average response time is under 1 hour.