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How Can We Help?

Browse our FAQ, read the API docs, or contact our support team directly.

Frequently Asked Questions

General

AZcaptcha is a captcha solving API service. You submit captcha tasks via our API, and our global network of solvers returns the solution. We support reCAPTCHA, hCaptcha, Cloudflare Turnstile, FunCaptcha, and image captchas.

Yes. AZcaptcha supports both the JSON API (clientKey / createTask style) and the classic form-based API (key / in.php style). Most existing client libraries work without code changes β€” just update the base URL to https://azcaptcha.net.

No. You can create a free account without a credit card. New accounts receive $0.1 in free credits to test the API.
Technical

Image captchas are solved in 0.3–1 second. reCAPTCHA v2/v3 and hCaptcha typically take 8–20 seconds depending on difficulty. Cloudflare Turnstile takes 5–10 seconds.

Failed tasks (ERROR_CAPTCHA_UNSOLVABLE or timeout) are not charged. You only pay for successful solutions.

Pass a callbackUrl in the task object. AZcaptcha will POST the result to your endpoint when solved. See the Pingback section in the API docs.

Default rate limits apply per API key. If you need higher throughput, contact us to discuss Enterprise plans with dedicated worker pools.
Billing

We accept PayPal, CoinPayments, Cryptomus, Payssion, and Paddle. Add funds from the Billing section of your dashboard.

No. Account credits never expire and roll over indefinitely.

Unused credits are refundable within 30 days of purchase if less than 10% of the balance has been used. Contact support with your request.

Send a Support Ticket

We aim to respond within 4 hours. Average response time is under 1 hour.