Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly and information generated by your use of the Service:
- Account data: email address, username, password (hashed).
- Payment data: transaction amounts and gateway identifiers (we do not store card numbers).
- Usage data: API requests, task types, solve rates, timestamps, and IP addresses.
- Technical data: browser type, operating system, referring URLs, and log data.
2. How We Use Your Information
- To provide and maintain the Service.
- To process payments and manage your account balance.
- To send transactional emails (receipts, password resets, security alerts).
- To detect and prevent fraud, abuse, and security incidents.
- To improve our service quality and solver accuracy.
3. Cookies
We use session cookies for authentication and optional analytics cookies to understand usage patterns. You may disable cookies in your browser, however, some features may not function correctly.
4. Third-Party Services
We use the following third-party processors:
- Payment gateways (PayPal, CoinPayments, PerfectMoney) — for processing payments.
- Email providers — for transactional email delivery.
These processors have their own privacy policies and we are not responsible for their practices.
5. Data Retention
We retain account data for as long as your account is active. Captcha task data is retained for 90 days. You may request deletion of your account data by contacting support.
6. Your Rights
- Access, correct, or delete your personal data.
- Object to or restrict processing of your data.
- Data portability where technically feasible.
7. Security
We implement industry-standard security measures including encrypted connections (TLS), hashed passwords, and access controls. No method of transmission over the internet is 100% secure.
8. Contact
For privacy inquiries, contact us at [email protected].